Terms of Service

Last updated: January 2024

1. Agreement to Terms

By accessing or using the Ventunna Bespoke Fashion website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Use of Our Services

You agree to:

  • Provide accurate and complete information when making purchases
  • Use our services only for lawful purposes
  • Not interfere with the proper functioning of the website
  • Not attempt to gain unauthorized access to our systems
  • Not use automated systems to access our website without permission

3. Account Registration

When you create an account, you are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You agree to notify us immediately of any unauthorized use.

4. Products and Pricing

We strive to display accurate product descriptions and pricing. However, we reserve the right to correct any errors and to change prices without notice.

All prices are listed in GBP unless otherwise specified. Prices do not include shipping costs or applicable taxes, which will be calculated at checkout.

5. Orders and Payment

  • By placing an order, you are making an offer to purchase the products
  • We reserve the right to refuse or cancel any order for any reason
  • Payment must be received in full before orders are processed
  • You represent that you are authorized to use the payment method provided

6. Bespoke Orders

Bespoke (made-to-order) items are customized to your specifications and are non-refundable unless there is a manufacturing defect. A deposit may be required at the time of order, with the balance due before shipping.

7. Shipping and Delivery

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers or customs processing. Risk of loss transfers to you upon delivery to the carrier.

8. Returns and Refunds

Our return policy is outlined on our Shipping & Returns page. By making a purchase, you agree to the terms of our return policy. Refunds will be processed to the original payment method.

9. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Ventunna Bespoke Fashion and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Ventunna Bespoke Fashion shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or products.

11. Indemnification

You agree to indemnify and hold harmless Ventunna Bespoke Fashion from any claims, damages, or expenses arising from your violation of these terms or your use of our services.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Nigeria, without regard to conflict of law principles.

13. Changes to These Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of the modified terms.

14. Contact Us

For questions about these Terms of Service, please contact us at:

Ventunna Bespoke Fashion

9 Lawndale Close

Radcliffe, Manchester, M26 1UB

United Kingdom

Email: Info@ventunnabespokefashion.com